Support for Parents and Carers

SENDIASS is a small, independent and impartial advice and support service for parents and carers of children and young people with special educational needs and disabilities.

 The Special Educational Needs and Disability Information and Advice Support Service (SENDIASS) offers a confidential service, which supports the Education, Health and Care Plan (EHCP) process and aims to develop closer links with parents and schools. Each case is treated individually to provide tailored support. Where appropriate, the the team can signpost to other relevant services.


What type of support do we offer?

We can offer information, guidance and support on a range of issues including:

  • Help with informal discussions with education providers
  • Help with understanding the EHCP process and completing paperwork
  • Help with understanding formal reports
  • Support with preparing for and attending meetings
  • Disability discrimination
  • Working with families of excluded pupils
  • Support with various appeals’ processes
  • Parents’ rights and responsibilities
  • Current changes in legislation
  • Help with contacting other agencies and voluntary groups

What do we mean by impartial?

We believe that being impartial means:

  • Giving everyone an equal chance to express their views, whether it is parents or professionals
  • Treating everyone with respect
  • Offering unbiased information
  • Not having a vested interest in the outcome of any particular process
  • Providing accurate and up-to-date information to the best of our knowledge

How to contact SENDIASS

You can contact the team directly on: 01793 466515

Caseworkers are available during term time only, but messages can be left with the administrator on the above number and will be dealt with when the team returns to the office.

Is there a cost?

No, it is a completely free service.

Support for getting your child school ready




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Jargon Buster

An A-Z of abbreviations and terms associated with education and special educational needs

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