What does Co-Producing the Local Offer Mean?

Swindon Borough Council will be working with children, young people, parents and carers to shape the support that exists for families.

As part of the Children and Families Act, Swindon Borough Council is required to produce it's Local Offer in partnership with children, young people and their families. Our focus is on putting children and young people at the heart of planning and decision making, through co-production and a person-centred approach. Our aim is to engage young people and their families in all processes, particularly in relation to the Local Offer, Education, Health and Care Plans, the commissioning of services and Strategic Decision Making.

SEND Local Offer Annual Report

We are required to review how effective our Local Offer is on an annual basis and publish our findings. Our SEND Local Offer Report 2018 explains how we have collated feedback, what that feedback has been and what we've done to improve things.

 

 

Listening to your feedback

In order to ensure that the Local Offer is meeting the needs of children and families in Swindon, we will annually gather feedback and use this to shape the services and support that are on offer.

Here are some of the changes we have made as a result of your feedback:

You said... We Did...
Parents requested a comprehensive Preparing for Adulthood section built around the life outcomes: Health; Employment; Education; Social Inclusion and Independent Living Working with professionals across different service areas and parents through our focus group, we designed and delivered a Preparing for Adulthood section that was clear and concise whilst holding all the relevant information.
Through our Learning Disability Forum, Young People requested more services listed for people with Autism. Following feedback from the Forum we went out into the community and identified providers offering a support service for those with Autism. As a result of this we were able to list a variety of services and support groups in our marketplace. We also created an information section providing guidance for families.  
Parents asked for the site to be modified in order to make it easier to navigate.  We integrated a Google Search facility so that users can search the whole site without having to click through several levels. Parents have commented that this has made the site much more user friendly and easier to navigate. 
Parents asked us to add information on the EHC Plan pathway so that they could easily understand the process in Swindon. We commissioned and co-produced with parents and professionals, a video animation demonstrating the Swindon EHC Plan process in a way that is clear and easy to follow. The animation went live in August 2016.
SENCos requested a professional's page on the Local Offer that incorporated quick access tabs for paperwork and guidance. We created a 'Professional Guidance' page incorporating relevant forms and a list of guidance documents. Now professionals can find everything they're looking for in one place.  

 

Useful Links

 

 

 

 

 

 

a couple talking to an advisor