Child Protection

If you are concerned about a child’s welfare, or feel that a child is being abused or is at risk of harm, please phone the Family Contact Point at Swindon Borough Council.



Staff are specially trained to listen to your concerns and make an assessment of the situation based on the information you provide. All calls will be treated in a confidential manner and your details will not be passed on to the family concerned.

Please do not hesitate to call one of the following numbers:

  • Monday to Thursday 8:30am - 4:30pm, Friday 8:30am - 4:00pm - 01793 466903 
  • Emergency Duty Service (before 8:30am and after 4:30pm): 01793 436699

Alternatively, you can email the team at

If you think that a child is in immediate danger, please dial 999

a woman with a baby